If you can’t measure it you can’t manage it
The time has come for healthcare data to be taken out of the depths of the back office and the cautious care of the analysts and placed under the…
Delivery Management in three thoughts
Programme Manager. Project Manager. Scrum master. All different roles with different job descriptions. You could choose to be very specific and…
How to teach service design using wands, wizards, owls, and Hogwarts – Part 2
This is the final instalment in a two-part series about the service design technique: blueprinting, and how the Methods team applied it to the world…
How to teach service design using wands, wizards, owls, and Hogwarts - Part 1
What on earth does Harry Potter have to do with service design? Well, as it turns out, quite a lot… At Methods, we run monthly workshops on a Friday…
Web Summit - Applying Artificial Intelligence
According to the Guardian, Web Summit is “Glastonbury for geeks”. This year Web Summit - an annual technology conference in Lisbon, Portugal -…
Ethnicity facts and figures - Publish data with the users in mind
On a summer day in 2016, Theresa May stood on the steps of 10 Downing Street and called for an audit of all government data on ethnicity. In her…
The Importance of Dreaming BIG
How important is it to dream BIG and be successful? Every Monday morning, we have a team meeting; sometimes we do a group shoulder massage,…
The Winter’s Tale report: the secrets of high-performing A&E teams
The Institute of Healthcare Management has recently partnered with Methods to release its latest report on winter pressures in hospital emergency…
Artificial Intelligence: time for the public sector to embrace it?
I’ve spent quite some time now consulting in various public bodies across the UK and sometimes wonder why artificial intelligence (AI) and automation…
Sharing data to improve public services
We were privileged to host a fascinating discussion at the Digital Leaders salon yesterday afternoon on the theme of improving public services…
