About Methods

Our history

Since our establishment in 1990, we have partnered closely with citizens and with public, private, and third sector organisations to modernise our UK public services. Our mission is to safeguard public-facing services for the future by ensuring that they are citizen-centred, informed by data, and powered in the cloud.

Timeline of Methods History

We’re committed to having a positive social impact and enjoy an enviable track record of delivering real savings and benefits

We achieve social impact by helping you move from siloed, legacy infrastructure to modern, data-enabled technology and ways of working. This allows you to keep infrastructure costs low and focus on doing what you do best, i.e. delivering front-line services.

With Methods, you access a range of specialist skills and industry expertise to transform your organisation for the digital age, break free of expensive suppliers, and take control of your customer relationships and operating model. 

Mapping out a ‘future state’ for the Education and Skills Funding Agency Apprenticeship Service

ESFA were looking to map out a ‘future state’ for their Apprenticeship Service enabling them to achieve ambitious government targets

Making data accessible to everyone

Discover how we brought datasets from across government together in a solution the UK Statistics Authority described as “an exemplar”

Delivering digital transformation with Lincolnshire County Council

65 processes rationalised into 3 improved digital processes that was delivered over 6 sprints

Salesforce® CRM implementation

Getting rid of old data silos and bringing all the customer data onto one platform has enabled Innovate UK to improve its communication with customers and its service delivery

Implementing a grants system that could be easily adapted to meet ever-changing business needs

NLHF required a single view system that would improve monitoring and authorisation of grants

Meet some of our team

Liz Whiteley

Senior Business Development Manager

Liz is a northern born business development director at Methods. A close ally of the growth hub and GMCA and was asked to support them when meeting BEIS and the Ministers. She has featured in Tech North (now Tech Nation) Digital Powerhouse Report for her procurement views. Liz is an angel investor and has an interest in startups and how they can solve public sector problems.

Junaid Mohammad

Cloud Security Engineer

Passionate about security and helping customers evolve into a secure and compliant working environment. Security has been an integral part of Junaid's life; working from GCHQ as a graduate to big enterprise financial banks for 15 years and now at Methods, as a cloud security specialist.

Caroline Scott

Head of Programme & Project Delivery

Caroline has over 30 years’ experience managing complex programmes from conception to implementation. This includes a pan European CRM implementation in 5 countries. Caroline has worked in a variety of business sectors and is currently the programme director for a number of ERP implementations in the UK.

Anthony Darch

Business Development Director

Anthony has been working with central government and policing on both client and supplier sides for over 15 years, enabling departments to leverage the correct services and skills. As an active member of the TechUK Central Government Council, Anthony provides independent support, guidance and thought leadership to central government departments. Anthony is a key supporter of the Midlands Women in Tech Awards and works with organisations to encourage re-skilling and employment in the region.

Mohammed Hoque

Head of Technology

Mohammed is Methods Head of Technology, leading the strategy & architecture, software development and cloud engineering disciplines. He is accomplished senior technologist, digital strategist, architect and consultant with a background in private and public sectors, leading delivery of hyperscale private/community/public cloud initiatives and portfolios of major digital transformation programmes across the globe.

Nicolle Watkins

Business Consultant

A business consultant with the local government team, Nicolle also holds a PhD from the University of Essex. Nicolle is experienced in driving digital transformation, process redesign, and finding efficiencies and savings at pace, in close collaboration with her local government clients across the UK.

Gavin Stephenson

Transformation Manager

A business architect, change analyst and transformation consultant with over a decade’s proven track record. Gavin's career focus has been in analysing and designing improved and novel capability, underpinned by open data and appropriate technologies – most recently for the education and skills public services.

Jennee Thomas

Account Manager - HMCTS

Responsible for the HMCTS Account, nurturing client relationships and ensuring the team deliver leading edge and best practice to service delivery and transformation projects. Jennee's background is in programme management, specialising in service transition and delivering multiple projects of significant business and people change.

Pat Crossley-Smith

Executive Director

Pat has 25 years experience developing digital products and services within the public and private sector. She is passionate about working with public sector clients to build better products and services for citizens. She is a champion of agile and harnessing the power of teams to deliver services that really make a difference to peoples’ lives.

Wes Jarvis

Principal Consultant

Principal consultant and contract exit and disaggregation specialist with a background in benefits-led transformation design and delivery. Wes has vast public-sector transformation experience supporting complex contract exits, designing and deploying capability-centric operating models, building, assessing and implementing transformation strategy and establishing line of sight between delivery and objectives.

Laura Clatworthy

Head of Delivery

With 10 years of public sector delivery management experience and a few more undisclosed years of software engineering behind her, Laura works with multiple government departments and project teams to help deliver and assure the best services for citizens and department users.

Gordon Coe

Digital Director

A versatile and experienced agile delivery manager and product owner with a background in digital transformation and service delivery. Gordon has worked on challenging, complex transformation projects in both the public and private sector. His role leading Methods’ digital division has involved him in a range of digital transformation projects in the public sector, such as HMLR’s Digital Street and the award-winning Ethnicity Facts and Figures service for Cabinet Office.

Liz is a northern born business development director at Methods. A close ally of the growth hub and GMCA and was asked to support them when meeting BEIS and the Ministers. She has featured in Tech North (now Tech Nation) Digital Powerhouse Report for her procurement views. Liz is an angel investor and has an interest in startups and how they can solve public sector problems.

Liz Whiteley

Senior Business Development Manager

Passionate about security and helping customers evolve into a secure and compliant working environment. Security has been an integral part of Junaid's life; working from GCHQ as a graduate to big enterprise financial banks for 15 years and now at Methods, as a cloud security specialist.

Junaid Mohammad

Cloud Security Engineer

Caroline has over 30 years’ experience managing complex programmes from conception to implementation. This includes a pan European CRM implementation in 5 countries. Caroline has worked in a variety of business sectors and is currently the programme director for a number of ERP implementations in the UK.

Caroline Scott

Head of Programme & Project Delivery

Anthony has been working with central government and policing on both client and supplier sides for over 15 years, enabling departments to leverage the correct services and skills. As an active member of the TechUK Central Government Council, Anthony provides independent support, guidance and thought leadership to central government departments. Anthony is a key supporter of the Midlands Women in Tech Awards and works with organisations to encourage re-skilling and employment in the region.

Anthony Darch

Business Development Director

Mohammed is Methods Head of Technology, leading the strategy & architecture, software development and cloud engineering disciplines. He is accomplished senior technologist, digital strategist, architect and consultant with a background in private and public sectors, leading delivery of hyperscale private/community/public cloud initiatives and portfolios of major digital transformation programmes across the globe.

Mohammed Hoque

Head of Technology

A business consultant with the local government team, Nicolle also holds a PhD from the University of Essex. Nicolle is experienced in driving digital transformation, process redesign, and finding efficiencies and savings at pace, in close collaboration with her local government clients across the UK.

Nicolle Watkins

Business Consultant

A business architect, change analyst and transformation consultant with over a decade’s proven track record. Gavin's career focus has been in analysing and designing improved and novel capability, underpinned by open data and appropriate technologies – most recently for the education and skills public services.

Gavin Stephenson

Transformation Manager

Responsible for the HMCTS Account, nurturing client relationships and ensuring the team deliver leading edge and best practice to service delivery and transformation projects. Jennee's background is in programme management, specialising in service transition and delivering multiple projects of significant business and people change.

Jennee Thomas

Account Manager - HMCTS

Pat has 25 years experience developing digital products and services within the public and private sector. She is passionate about working with public sector clients to build better products and services for citizens. She is a champion of agile and harnessing the power of teams to deliver services that really make a difference to peoples’ lives.

Pat Crossley-Smith

Executive Director

Principal consultant and contract exit and disaggregation specialist with a background in benefits-led transformation design and delivery. Wes has vast public-sector transformation experience supporting complex contract exits, designing and deploying capability-centric operating models, building, assessing and implementing transformation strategy and establishing line of sight between delivery and objectives.

Wes Jarvis

Principal Consultant

With 10 years of public sector delivery management experience and a few more undisclosed years of software engineering behind her, Laura works with multiple government departments and project teams to help deliver and assure the best services for citizens and department users.

Laura Clatworthy

Head of Delivery

A versatile and experienced agile delivery manager and product owner with a background in digital transformation and service delivery. Gordon has worked on challenging, complex transformation projects in both the public and private sector. His role leading Methods’ digital division has involved him in a range of digital transformation projects in the public sector, such as HMLR’s Digital Street and the award-winning Ethnicity Facts and Figures service for Cabinet Office.

Gordon Coe

Digital Director

A selection of our customers