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Mapping out a ‘future state’ for the Education and Skills Funding Agency Apprenticeship Service

The Apprenticeship Service, part of the Education and Skills Funding Agency, funds apprenticeships to enable young people to enter skilled trades.

The service required a range of digital business model and technical consultancy services, to support mapping out a ‘future state’ of the service. This would enable the achievement of ambitious government targets of more high-quality apprentices by 2020.

Methods worked with the programme team to articulate the future state. Presenting this from the perspectives of four stakeholder groups, with the aim to secure buy-in to the business transformation required for its delivery.