Digital connectivity across the Enterprise with ServiceNow
With a single data model, omni-channel engagement, and packaged workflows, ServiceNow is the AI platform for digital transformation
ServiceNow digital transformation experts
Methods is both an Elite Reseller and an Elite Consulting and Implementation partner.
We deliver flexible, scalable solutions across the ServiceNow platform, using experienced, certified resources, working collaboratively with our customers and other 3rd Parties to ensure consistent delivery excellence.
Our goal is enabling organisations to optimise processes, maximise productivity, and minimise waste, to drive sustainable growth that maximises return on your ServiceNow investment.
Service offerings for your ServiceNow journey
Licencing
Ensures you have the licencing required to deliver your complex ICT portfolios, programmes, and projects. We do this by understanding your licencing requirements, making impartial recommendations on licence options, and negotiating cost-effective procurements on your behalf, taking advantage of competitive discounts.
Adoption and health assessment
An objective expert insight into the adoption of your platform compared to your licencing subscription, and the health of your production instance configuration, and tailored recommendations to maximise ROI on your ServiceNow investment and optimise platform functionality.
Platform remediation vs reimplementation assessment
An independent review of your instance to identify customisations and deviations from best practices, and to provide a recommendation for a remediation or reimplementation approach to optimise processes, enhance platform health, and further enable your digital transformation across the entire organisation.
Roadmap development
A collaborative engagement to define and prioritise objectives to create a phased roadmap tailored to your needs. With a structured timeline and clear milestones, the output enables maximisation of the ROI on your ServiceNow investment aligned to organisational goals.
Design and implementation
Rapidly delivers organisational efficiency that saves on cost and transforms Service Delivery within your organisation, streamlining current processes, automating common repetitive tasks, and delivering a single system of record.
Test and assurance
Provides scalable testing and assurance services to enable ripple-free delivery combined with consistent quality throughout the release lifecycle, from requirement creation through to user acceptance and operational readiness.
Support services
A range of flexible ServiceNow support services to suit all budgets, scaling from platform maintenance to continual improvement initiatives, ensuring optimal utilisation and alignment with organisational objectives.
Guaranteed customer satisfaction
Methods’ focus is on delivering successful business outcomes, delighting our customers, and maintaining our consistently high ServiceNow CSAT score
Project was delivered smoothly and timely...
Well organised project...
The work was carried out expertly...
The upgrade went exactly to plan...
Expectations were set realistically...
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Transparency, knowledge, understanding client's requirements...
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Realising the benefits with Methods and ServiceNow
How we can help
- ServiceNow thought leadership to drive operational excellence
- Pragmatic, outcome-based business goals alignment for digital transformation
- Service delivery focused, including people, processes, and tools
- Consulting, delivery, and testing expertise for the ServiceNow platform
- Licencing assurance to ensure strategically aligned optimised subscriptions
- Expert insights to maximise ServiceNow functionality and ROI
- Platform health assessment providing structured recommendations to optimise processes
- Collaborative phased roadmaps with defined and prioritised objectives
- Reliable support services for BAU operations and continual improvement
- ServiceNow expertise combined with our broader organisational capabilities
What you can expect
- Complex, cost-effective licencing requirements navigated on your behalf
- Visibility of platform health and adoption to maximise ROI
- Improvement recommendations for process optimisation to enhance digital transformation
- Structured, pragmatic, phased platform roadmaps aligned to organisational goals
- Streamlined implementations, designed and deployed to transform service delivery
- Testing services, ensuring release quality, user acceptance, and operational readiness
- Reliable support options for sustained operational excellence and efficiency
- One team for holistic operational excellence solution delivery
- Tangible business outcomes effectively aligning people, processes, and tools
- Practical operational excellence strategies realised through a pragmatic approach
Experienced transformation partner enabling operational excellence
We work closely with our customers aligning people, processes, and tools to provide business focused solutions, combining our ServiceNow capability with our wider organisational expertise.
