The UK’s leading independent transformation partner for public services.

Applying our skills in innovation and collaboration from across the Methods Group, to deliver end-to-end business and technical solutions that are people-centered, safe, and designed for the future.

Our latest news

Ezra Mulhern shares his experience as a UX designer at Methods

Ezra discusses what his role entails, remote working, and the interesting projects he and his team have been working on that really make a difference for UK public services!

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How Local Government can adopt design & digital

Jane and Hannah recently gave a talk at Innovation Week regarding the importance of adopting a design approach for local public services. Here Jane shares her speakers notes.

Read speaker notes

Embracing the chaos to reduce unknown unknowns

Embrace the chaos are not normally words you would associate with predicting cyber-attacks and stopping hackers from infiltrating your systems. Embrace the chaos is the methodology to assess and increase observability, moving security from subjective assessment into objective measurement.

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Customer stories

Hear from the people we work with

The programme has been exceptional

"Methods have been totally onboard with the bigger picture, expressing a real desire to make a difference. Their work has been backed up with a framework of working that's allowed ITSM to expand at rate that has provided a solid foundation. The difference they have made is without doubt a major contributory factor to the success we are having."

Anon

Delivery Head

Invaluable

"Methods have been invaluable to the project. They have helped us to move at a pace we could never have been able to do by ourselves."

Andrea Bowes

Data and Information Systems Technical Architect (Digital)

Take back control

"Methods brought a wealth of knowledge, experience and ideas to the table. Their assistance was invaluable, their honesty and integrity welcomed, and their agility was both critical and collaborative. I am very grateful to Methods for assisting us to achieve a challenging time frame to take back control of the IT estate."

Simon Liste

CTO

Methods' team put us first

"It was clear to us that Methods had the knowledge and expertise that stood head and shoulders above the competition. The delivery has been very professional, and importantly the business felt that the Methods team put us first, and we could trust them. The consultants brought a wealth of knowledge and experience, giving the business the confidence to break away from the normal collaboration approach and set up a delivery model that met the business needs without compromise."

Paul Bell

IT Manager

An exemplar

"A model for how all statistics should be developed. An exemplar."

Ed Humpherson

Head of the UK Statistics Authority

Transformed

"The nature of our funding business is complex. The work we are doing is transforming how the core funding business will operate in the future. Whilst we did not set out to establish Methods as our main supplier, the quality of work, services and people has naturally led us to this place, helping us to grow and develop our internal skills in both user centred agile delivery and platform developments."

Dean Williams

Service Delivery Deputy Director

Back on track

"I had high-performing, credible people doing challenging jobs arriving mid-project and having to pick-up and run. I am attracted to the collegiality of Methods…the mixed Methods and (incumbent) team are working well together. This enabled us to up our game, progress at a faster rate, delivering a more comprehensive and professional service, resulting in the budget being back on track."

Anon

Tight timescales

"Methods helped us to scope the project (digital services platform implementation) and design an achievable implementation plane. They provided the delivery and technical expertise required to successfully deliver this complex, high profile project to tight timescales."

Paul Golland

CIO

Substantial savings

"Thanks to the work of the Methods Digital team, we have managed to gain significant momentum towards strategic change within the organisation. The focus areas we identified together are already being tackled, and are the foundations for realising substantial savings over the course of the next 3 years and beyond. "

Malcolm Lowe

Deputy CTO

Understood and challenged us

"Really enjoyed working with you, you're unlike other consultancies, you provided expertise and challenge in a really friendly and constructive way. You understood what we were trying to achieve and have challenged us to think differently and move at pace."

Hayley Barsby

Chief Executive

Meet some of the team

We're a talented group of creative individuals interested in cloud, emerging technology, service redesign, user research, contract disaggregation and all niches in between.

Hannah Pinnock

Design Strategist

Working at the intersection of design and strategy enables me to use design thinking to support clients in addressing their organisational challenges, and make those changes sustainable.

Matt Culpin

Business Development Director

My role at Methods allows me to realise my passion for helping the public sector to rethink its function, place-shaping responsibilities and how to improve local services to citizens.

Nukey Proctor

Programme Manager

I love the fact that my job keeps me on toes every single day. Working in transformation is never predictable and it’s so satisfying solving problems, and feeling like you’re making a difference.

Gurvinder Singh

Project Manager

I love being given a challenge, and being given the responsibility to tackle it and find the right solution. Project management isn’t just about plans and charts, it's ensuring that delivery is focused and provides business benefits in its most truest form.

Andy Foskett

Head of Scottish Practice

It’s really exciting to be able to bring the history, experience and capability of the Methods group to the Scottish Public Sector, creating jobs and opportunity while delivering digital transformation of public services in Scotland.

Will Palmer

Head of Service Improvement

I love helping to simplify transformation, finding practical solutions that deliver services that make a difference. Technology is the enabler, but ultimately it is about people, culture and data.

Michael Raphael

Senior Consultant (Private Sector Lead)

It’s being in the room with the client and listening to their requirements, confidently thinking - I can’t wait to deliver on this. And then the look on the client's face at the end of the project, when everything comes seamlessly together!

Tara O’Connell

Head of Bids

I love the challenge of working with colleagues to understand client needs, and to then shape a solution which will offer an exceptional service and value for money.

"Working at the intersection of design and strategy enables me to use design thinking to support clients in addressing their organisational challenges, and make those changes sustainable.

Hannah Pinnock

Design Strategist

"My role at Methods allows me to realise my passion for helping the public sector to rethink its function, place-shaping responsibilities and how to improve local services to citizens.

Matt Culpin

Business Development Director

"I love the fact that my job keeps me on toes every single day. Working in transformation is never predictable and it’s so satisfying solving problems, and feeling like you’re making a difference.

Nukey Proctor

Programme Manager

"I love being given a challenge, and being given the responsibility to tackle it and find the right solution. Project management isn’t just about plans and charts, it's ensuring that delivery is focused and provides business benefits in its most truest form.

Gurvinder Singh

Project Manager

"It’s really exciting to be able to bring the history, experience and capability of the Methods group to the Scottish Public Sector, creating jobs and opportunity while delivering digital transformation of public services in Scotland.

Andy Foskett

Head of Scottish Practice

"I love helping to simplify transformation, finding practical solutions that deliver services that make a difference. Technology is the enabler, but ultimately it is about people, culture and data.

Will Palmer

Head of Service Improvement

"It’s being in the room with the client and listening to their requirements, confidently thinking - I can’t wait to deliver on this. And then the look on the client's face at the end of the project, when everything comes seamlessly together!

Michael Raphael

Senior Consultant (Private Sector Lead)

"I love the challenge of working with colleagues to understand client needs, and to then shape a solution which will offer an exceptional service and value for money.

Tara O’Connell

Head of Bids

Some of our customers