A full service transformation partner for criminal justice and policing

As an organisation with a long-standing commitment to progressive sharing of capabilities wherever possible across public services, Methods brings a sharp focus on the importance of driving interoperability across criminal justice and policing in the UK.

Methods has supported organisations across the sector to deliver major modernisation programmes to refresh, update, streamline and simplify all aspects of IT technical architecture, systems, strategy, and operating models.

Methods provide wide-ranging services and thought leadership to support transformation including

Digital transformation

Live service transformation

Service management services

ITSM tooling

Programme assurance and transformational support

Data migration, cyber and development services

Legacy disaggregation

CMS implementations (Athena Connect; Clue)

Agile deliveries

How can we help?

We are subject matter experts icon

We are subject matter experts

We have a proven track record of delivering within challenging environments.

We provide cross-organisational benefit icon

We provide cross-organisational benefit

Through a joined-up service management, cloud platforms, security and DevOps approach.

We work with you collaboratively icon

We work with you collaboratively

In order to understand your and your user’s needs, often within managed services for our customers, to create and transform services.

Knowledge transfer icon

Knowledge transfer

By working with you throughout, we facilitate self-sufficiency through knowledge transfer upskilling and training.

Proven capabilities icon

Proven capabilities

We have proven capability in secure large volume policing and justice data migrations, delivering to critical timescales and coordinating across multiple agencies.

Some of our previous work

Introduction and Maturity of the HMCTS DTS Service Desk

Digital Operations required operational improvements to keep pace with their rapid transformation programme, which included the implementation of a mature and robust service desk. Methods began a period of handover, inheriting 8 service desk analysts and a hunt group capability, supporting 18 services within a single portfolio

Future Services Programmme – Transforming Service Management at HMCTS

Achieving high quality transformation at pace in order to deliver the Future Services Programme at HMCTS

Business continuity and response to COVID-19

Find out how the DTS Live Operations team seamlessly relocated 70+ team members to remote working - almost overnight

Supporting the movement of operational IT Services into new support arrangements

Methods helps clients to move or deploy IT Services through our Service Transition & Service Introduction (STSI)

Thought leadership, service delivery and business value using ServiceNow

HMCTS sought a partner to bring thought leadership, service delivery and gain greater business value from the ServiceNow Platform

Data migration of legacy police data to Athena back records conversion

How Athena helped to strip out time-consuming manual processes and connect the Police, Court Service and Crown Prosecution together

Managing the mix of legacy and new IT services in ways that are sustainable and cost-effective

Transforming the existing organisation by putting in place the right shape and structure, building on existing, and delivering new capabilities