Empowering digital transformation: designing with expertise, enabling resilient systems, building for tomorrow
With unmatched experience, adaptability, and knowledge transfer, we navigate policy uncertainties and technological advancements to deliver transformative outcomes.
Find out moreThe UK’s leading transformation partner for public services.
Applying our skills in innovation and collaboration from across the Methods Group, to deliver end-to-end business and technical solutions that are people-centered, safe, and designed for the future.
Our latest news
Quishing is the new Phishing
Phishing attacks are rapidly evolving as bad actors become increasingly creative. One of the latest threats, known as “Quishing”, is via QR codes
Find out how to protect yourselfMethods win at ICiPS awards!
Tom Neve and our Lean Six SIgma team came home with two awards at the ICiPS awards!
Find out moreBlack History Month: celebrating heritage, driving change
Black History Month is a time to reflect on the contributions of black people to our nation’s story and to confront the ongoing struggle for equality and justice. But why is this observance so crucial, and how can we all play a part in amplifying its message?
Read moreHear from the people we work with
The programme has been exceptional
"Methods have been totally onboard with the bigger picture, expressing a real desire to make a difference. Their work has been backed up with a framework of working that's allowed ITSM to expand at rate that has provided a solid foundation. The difference they have made is without doubt a major contributory factor to the success we are having."
Invaluable
"Methods have been invaluable to the project. They have helped us to move at a pace we could never have been able to do by ourselves."
Take back control
"Methods brought a wealth of knowledge, experience and ideas to the table. Their assistance was invaluable, their honesty and integrity welcomed, and their agility was both critical and collaborative. I am very grateful to Methods for assisting us to achieve a challenging time frame to take back control of the IT estate."
Methods' team put us first
"It was clear to us that Methods had the knowledge and expertise that stood head and shoulders above the competition. The delivery has been very professional, and importantly the business felt that the Methods team put us first, and we could trust them. The consultants brought a wealth of knowledge and experience, giving the business the confidence to break away from the normal collaboration approach and set up a delivery model that met the business needs without compromise."
An exemplar
"A model for how all statistics should be developed. An exemplar."
Transformed
"The nature of our funding business is complex. The work we are doing is transforming how the core funding business will operate in the future. Whilst we did not set out to establish Methods as our main supplier, the quality of work, services and people has naturally led us to this place, helping us to grow and develop our internal skills in both user centred agile delivery and platform developments."
Back on track
"I had high-performing, credible people doing challenging jobs arriving mid-project and having to pick-up and run. I am attracted to the collegiality of Methods…the mixed Methods and (incumbent) team are working well together. This enabled us to up our game, progress at a faster rate, delivering a more comprehensive and professional service, resulting in the budget being back on track."
Tight timescales
"Methods helped us to scope the project (digital services platform implementation) and design an achievable implementation plane. They provided the delivery and technical expertise required to successfully deliver this complex, high profile project to tight timescales."
Substantial savings
"Thanks to the work of the Methods Digital team, we have managed to gain significant momentum towards strategic change within the organisation. The focus areas we identified together are already being tackled, and are the foundations for realising substantial savings over the course of the next 3 years and beyond. "
Understood and challenged us
"Really enjoyed working with you, you're unlike other consultancies, you provided expertise and challenge in a really friendly and constructive way. You understood what we were trying to achieve and have challenged us to think differently and move at pace."
Meet some of the team
We're a talented group of creative individuals interested in cloud, emerging technology, service redesign, user research, contract disaggregation and all niches in between.
Hannah Pinnock
Design Strategist
Working at the intersection of design and strategy enables me to use design thinking to support clients in addressing their organisational challenges, and make those changes sustainable.
Paul Hutchinson
Director of Professional Services
The quote goes "a Happy ship is an efficient Ship". But that sounds mechanical and doesn't reflect our team culture. So, I prefer "A happy ship is an amazing ship", and that's simply what we strive for.
Nukey Proctor
Programme Manager
I love the fact that my job keeps me on toes every single day. Working in transformation is never predictable and it’s so satisfying solving problems, and feeling like you’re making a difference.
Tara O’Connell
Head of Bids
I love the challenge of working with colleagues to understand client needs, and to then shape a solution which will offer an exceptional service and value for money.
Peter Pepper
Senior Delivery Manager
Collaboration and teamworking are essential to driving and planning successful deliveries. A willingness to share knowledge and experiences allows for better planning, client experience, business benefits, and personal development.
"Working at the intersection of design and strategy enables me to use design thinking to support clients in addressing their organisational challenges, and make those changes sustainable.
Hannah Pinnock
Design Strategist
"The quote goes "a Happy ship is an efficient Ship". But that sounds mechanical and doesn't reflect our team culture. So, I prefer "A happy ship is an amazing ship", and that's simply what we strive for.
Paul Hutchinson
Director of Professional Services
"I love the fact that my job keeps me on toes every single day. Working in transformation is never predictable and it’s so satisfying solving problems, and feeling like you’re making a difference.
Nukey Proctor
Programme Manager
"I love the challenge of working with colleagues to understand client needs, and to then shape a solution which will offer an exceptional service and value for money.
Tara O’Connell
Head of Bids
"Collaboration and teamworking are essential to driving and planning successful deliveries. A willingness to share knowledge and experiences allows for better planning, client experience, business benefits, and personal development.
Peter Pepper
Senior Delivery Manager