Anonymous Healthcare Logo

Exploring how RPA could innovate the management of processes

Methods conducted a rigorous assessment of the financial and commercial challenges facing the organisation, pairing this with our review of their technical architecture and feedback from staff on pain points within the organisation.

Process backlogs, customer complaints, staffing issues and underperforming technology using an unsuitable RPA ‘bot’ choice. Methods undertook a detailed analysis in support of the transformation business case to enable a programme of continuous improvement.