Future Services Programmme – Transforming Service Management at HMCTS
Achieving high quality transformation at pace in order to deliver the Future Services Programme at HMCTS
Take a look at some of our work
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Business continuity and response to COVID-19
Find out how the DTS Live Operations team seamlessly relocated 70+ team members to remote working - almost overnight
The UK National Shielding Service – supporting vulnerable people
During the Covid-19 pandemic the UK Government needed to establish a mechanism for supporting clinically extremely vulnerable people who needed additional support to access food and social care whilst shielding at home
From 4 hours to 15 minutes
Voted by the public as a top 3 finalist at the DigiLeaders 100 'AI Innovation of the year' 2021
Empowering security operations to identify critical threats
A security breach is inevitable and often starts with a successful phishing attempt against an unsuspecting employee. Once the attackers gain access to that employee’s credentials, they can remain hidden in an organisation’s infrastructure for weeks, maybe months - watching, waiting, and learning
From concept to delivery in 3 months
Winner of the 'Best Public Sector Project' at the 5th National Technology Awards in October 2021
Methods have been invaluable to the project. They have helped us to move at a pace we could never have been able to do by ourselves.
Andrea Bowes
Data and Information Systems Technical Architect (Digital)
Transforming vocational education in the United Kingdom
A user-centred approach that ensured users were put at the forefront when deriving the new T Levels qualification strategy
Transforming services through digital adoption
Methods worked collaboratively with the council to identify and provide business cases with saving opportunities of approximately £3M as part of digital transformation
Overhauling the death certification process
How we designed and built a service that’s key to long-term plans to reform death certification in England and Wales