Explaining User Research to those outside the ‘Agile bubble’
‘What is it you do again?’ or ‘I know my user better than you!’ Explaining & communicating User Research to the uninformed or dismissive …
How to teach service design using wands, wizards, owls, and Hogwarts - Part 1
What on earth does Harry Potter have to do with service design? Well, as it turns out, quite a lot… At Methods, we run monthly workshops on a Friday…
Ethnicity facts and figures - Publish data with the users in mind
On a summer day in 2016, Theresa May stood on the steps of 10 Downing Street and called for an audit of all government data on ethnicity. In her…
User Research 101
Hello. We’re Ben and Jennifer (or ‘Bennifer’ as we are known here at Methods). We’re part of an expanding team with experience across the public and…