How to teach service design using wands, wizards, owls, and Hogwarts – Part 2

This is the final instalment in a two-part series about the service design technique: blueprinting, and how the Methods team applied it to the world…


How to teach service design using wands, wizards, owls, and Hogwarts - Part 1

What on earth does Harry Potter have to do with service design? Well, as it turns out, quite a lot… At Methods, we run monthly workshops on a Friday…


Web Summit 2017 Sign

Web Summit - Applying Artificial Intelligence

According to the Guardian, Web Summit is “Glastonbury for geeks”. This year Web Summit - an annual technology conference in Lisbon, Portugal -…


Race disparity round table at No 10.

Ethnicity facts and figures - Publish data with the users in mind

On a summer day in 2016, Theresa May stood on the steps of 10 Downing Street and called for an audit of all government data on ethnicity. In her…