Transforming vocational education in the United Kingdom
We have been working with The Education and Skills Funding Agency to design and develop the new T Levels qualification that launched in September 2020.
The project kicked off with a discovery, identifying the core interaction points with users and building this into a scope of service. Combined with user research, a service vision was created for T Levels that consolidated multiple streams of work into a unified service strategy, which in turn supported the T Levels delivery strategy.