Managing the mix of legacy and new IT services in ways that are sustainable and cost-effective
The way the Home Office delivers technology services was changing. The Home Office was to take over as service and system Integrator, which means there is a need to broaden existing accountabilities and build new capabilities. To do this, the Home Office is carefully managing the exit from long-term outsourced arrangements, and incrementally delivering new and transformed capabilities across Home Office Digital, Data and Technology.
Methods engaged from programme initiation providing a fully managed team, structure, governance and control to deliver the programme and support business outcomes. This ensured that the transition was conducted in a controlled manner, thereby ensuring a smooth transition was delivered with minimal impact to operations.