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Deploying a mobile solution that met the needs of uniformed officers

Essex Police and Kent Police are a collaborative force sharing back office and support functions. The mobile policing programme, 'Mobile First', is part of a wider transformational change programme, to improve the way that policing services are provided to members of the public and local communities.

With operational budget reductions year on year, the programme business case needed to reflect the priorities and objectives of both Essex Police and Kent Police. Both forces had different ways of working and the implementation of new technology required the redesign of business processes that met the operational requirements of both forces.