Government departments are now required to disaggregate:

The success of the Government Transformation Strategy 2017 to 2020 is predicated upon ‘Exiting Legacy IT Contracts’.


“….not all old technology is toxic, but we need to have the right commercial models to effectively deliver the next stage of our transformation: shared platforms, components and business capabilities.” Government departments have until 2020 to disaggregate!

Contract Disaggregation

‘Forget El Dorado, go seek Nirvana’ – This article discusses the challenge of dismantling complex outsourcing agreements with System Integrators and the obstacles that must be navigated.


Don’t be dazzled by where you’re going, focus on how you’re going to get there.

In this guide Disaggregation we examine the reality behind the ‘El Dorado’ vision often painted by Consulting Houses. Highlighting the pitfalls, we offer solid recommendations to ensure more focus on business as usual and bringing your users with you.


Our Approach

“Methods’ approach is based on comprehensive and un-yielding risk management to design, plan and deliver service disaggregation, in a way that builds lasting capabilities and sustainable organisations.”

Disaggregating from Legacy Contracts is complex

Exiting legacy contracts and transitioning into a multi-supplier operating model is complex. Although many public sector organisations have started many have still to tackle hard questions on the ‘what?’ and the ‘how?’


Process Journey


Progress 25%


  • Identify service and ICT elements of ‘as-is’ solution and organisation capabilities
  • Define the gap between the current (as-is) and target (to-be) state architectures
  • Agree benefits to achieve from a proposed disaggregation service model


  • Service and Infrastructure Disaggregation (SAID) Risk Profile Reports
  • IT Landscape Capability & Maturity Assessment
  • Set of scenarios mapped to risk profiles to inform solution designs
  • Risk Management Plan
  • Benefits Realisation Plan


Progress 50%


  • Design the lowest risk transition solution
  • Align solutions to business TOM and goals
  • Define service groupings, map to business processes
  • Prepare and conduct a successful procurement/s
  • Plan and communicate the change


  • Disaggregation and Transition Solutions
  • Service Strategy & Organisation Design
  • High-level Transition Plans and Delivery Roadmaps
  • Detailed Service Specific Transition Planning
  • Procurement and Tender Strategy
  • Delivery Req. for inclusion in Tender documents
  • Change Mgmt., Communication & Engmt. plans
  • Cross-Supplier Response Gap Analysis


Progress 75%


  • Structured management and delivery of change (e.g. to manage staff affected)
  • Develop Retained ICT and Service Management Organisation
  • Define ITSM & other Toolsets,
  • Identify which Assets, Data and Knowledge need transferring to new suppliers


  • Transition and Interim Operating Models
  • Legacy Suppler Exit Plan
  • Business Continuity Plan
  • Organisational Design
  • TUPE Plan
  • Knowledge Management and Transfer Plan


Progress 100%


  • Successful transition to interim and future states
  • Smooth Onboarding of service and service introduction for new solutions
  • Controlled exit for legacy suppliers and contracts
  • Services operate to expected quality
  • Business & transformation objectives achieved


  • End-to-end master plan
  • Dependency Management Plan
  • Asset Transition Plan
  • Supplier Solution Gap Analysis
  • Compliance Assessment
  • Implementation and Cut-Over Plans
  • Business Readiness Assessments

LLWR Case Study

LLWR required an IT Services supplier who could meet the unique security requirement of their sector, but was also dynamic enough to meet the rapidly changing needs of an SME.


Find out how we can help you

Ann Gaskell

MD of Business Technology

Wesley Jarvis

Wes Jarvis

Principal Consultant

Speak to us for more information on Contract Disaggregation
or call us on 020 7240 1121.