Webinar: delivering capability-led public services
Every organisation delivering a service to users has business capabilities in place – i.e. the combination of people, process, information and technology that allow the organisation to meet the needs of its service users. For example, the processes of taking a payment or managing customer relationships are business capabilities. By auditing an organisation’s existing business capabilities…
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It’s the business model, stupid – three steps to transform UK public services
In his latest Computer Weekly post, Methods Strategy Director, Mark Thompson, outlines three steps to transforming UK public services.
Digital Outcomes and Specialists 2 framework
We are pleased to announce that all Methods companies – Methods Advisory, Methods Analytics, CoreAzure, Methods Digital, and Methods Professional Services – have been successful on the Digital Outcomes and Specialists 2 framework. We will be providing a range of services through the framework, which is expected to go live on the Digital Marketplace … Continued
Why attend Think Digital Government 2017
Are you involved in the procurement, planning or execution of public sector cloud and digital technologies? If so, you’ll undoubtedly want to understand the implications of GDS’s new strategy for the next four years. And with Brexit looming, what are the implications for IT systems across Whitehall? With distinctively relevant talks and discussions on the…
How Innovate UK improved its service delivery by getting rid of data silos
Innovate UK is the UK’s innovation agency – a non-departmental public body tasked with accelerating the UK’s economic growth by stimulating and supporting business-led innovation. Despite the agency’s achievements, Innovate UK’s customer service team was being held back from efficiently managing its 45,000 email and phone enquiries a year because of unsuitable legacy back-end systems.…
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Methods Professional Services charity trek in Nepal
Good luck to our intrepid Methods Professional Services team who will be heading to Nepal this coming October, where they will be embarking on a trek in the Annapura Region followed by two days working in a hospice The intrepid team is raising funds for Woking and Sam Beare Hospices and further information can be found on their Justgiving page.
Xen App, Xen Desktop and Xen Mobile are now tightly integrated with Microsoft Azure
Citrix and Microsoft have further strengthened their partnership this week by making it easier for customers to use Citrix’s application and desktop virtualization products, in the Microsoft Azure cloud. Citrix has kicked off its annual partner Summit in Anaheim this week with news of new products available in Azure. -Xen App Essentials: This new version […]
How to improve public sector service delivery with the Salesforce platform
Delivering public services efficiently can be challenging when customer data is spread across different repositories, separate departments, and there’s no way to share customer interaction information amongst your internal staff. Thankfully, this common issue can easily be resolved through the use of the Salesforce platform – an out-of-the-box CRM solution that provides organisations with a…
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Great news for UK public sector: AWS London Region now open for business!
Many public sector departments, agencies, and local authorities are engaged in inflexible and expensive arrangements with suppliers. In most of these cases, cloud computing offers a quick and effective way to run back-end infrastructure, networking, applications, databases, etc – all whilst significantly improving operational performance, reliability and security...
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