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Tax and Welfare

Balancing service delivery, compliance, and equitable access

Decorative photographs of Methods employees in our London office

The UK tax and welfare system faces significant challenges as it seeks to balance fiscal sustainability, fairness, and efficiency. 

Rising demand for welfare support, cost-of-living pressures, and economic uncertainties strain resources, while persistent gaps in tax compliance and evasion reduce revenues. 

Simplifying a complex tax system and addressing disparities in contributions are ongoing concerns, alongside the need to modernise outdated IT systems for efficient administration. 

Tax and Welfare highlights

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Digital transformation consulting

We delivered digital transformation consultancy, comprehensively mapping service and user landscapes across multiple complex domains including income tax, benefits, customs, and excise. Through collaborative teamwork, the project successfully identified key digital transformation opportunities and provided strategic recommendations for continued service improvement.

Decorative photographs of Methods employees in our London office
Decorative photographs of Methods employees in our London office

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IT sourcing programme delivery and strategic support

We successfully delivered a comprehensive IT sourcing programme, navigating complex governance processes across multiple Government departments. The programme encompassed strategic procurement and transition activities for critical technology domains. Additionally, the team established a robust Programme Management Office (PMO), ensuring rigorous governance, risk management, and high-quality programme assurance.

Our approach

Methods place service users at the heart of new solutions, whilst balancing efficient service delivery and compliance enforcement with ensuring equitable access and support for diverse populations, all while managing complex policy changes and safeguarding sensitive data.  

We help you transform into a more sustainable, scalable, and resilient organisation.  

Decorative photographs of Methods employees in our London office Decorative photographs of Methods employees in our London office

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