More positive publicity for the Race Disparity Unit, Ethnicity Facts and Figures Website

I am delighted with the publicity the Race Disparity Unit – finalists in the Digital Leaders team of the year – has recently received.

Mentoring, coaching and upskilling

A “One-team approach”, co-locating on-site with members of the client team is the most effective way of demonstrating how agile projects should be…

The Wonderful AWS World

In May at the Excel arena, AWS hosted their Global summit. We round up the event & evaluate the four customer stories which stood out from the…

Councils back launch of open source library for digital services

Today marks the launch of a community driven repository of shared material where local authorities & partners can collaborate by uploading ...

How to get better at communicating user research findings

User Researcher, Ann Sophie Anderson and Service Designer, Anna Anderson work for Methods. Read their blog on Communicating intangible and…

Why Local Government must share the driving to accelerate transformation benefits

Having worked with numerous local authorities across the country, it is evident that every authority is on a digital journey to transform their…

People, not users

So, I guess we all know that users are people, however, even if this seems pretty banal to you, we sometimes tend to forget and just refer to them as…

Explaining User Research to those outside the ‘Agile bubble’

‘What is it you do again?’ or ‘I know my user better than you!’ Explaining & communicating User Research to the uninformed or dismissive

12 months with Methods

Jerry Stevens joined Methods as a consultant in January 2017. From introducing a project, program and portfolio framework for a Central Government…

Delivery Management in three thoughts

Transformation Manager, Chris Sykes speaks about the three most important tips for carrying out successful delivery management...

How to teach service design using wands, wizards, owls, and Hogwarts – Part 2

This is the final instalment in a two-part series about the service design technique: blueprinting, and how the Methods team applied it to the world…

How to teach service design using wands, wizards, owls, and Hogwarts – Part 1

What on earth does Harry Potter have to do with service design? Well, as it turns out, quite a lot…