Reflections on a digital leader’s keynote

Kevin Cunnington in his keynote set the tone for today’s Digital Leaders Conference. He’s rightly proud of GDS’s achievements...

Build lasting change with your users, to ensure you both cross the finish line at the same time

Transformation. Change. Innovation. - The world is an exciting place at the moment. Overlooking any anxieties around complex political situations at…

Why is it important to be a digital Leader?

ND18 – Transform – will be the 18th National Digital Conference, and happens on 21 June: the centrepiece of 5 days of discussion and debate across…

More positive publicity for the Race Disparity Unit, Ethnicity Facts and Figures Website

I am delighted with the publicity the Race Disparity Unit – finalists in the Digital Leaders team of the year – has recently received.

Mentoring, coaching and upskilling

A “One-team approach”, co-locating on-site with members of the client team is the most effective way of demonstrating how agile projects should be…

Digital transformation – What is it? How you play a part

Digital transformation seems like lots of things to lots of people. Local and central government organisations use the term to describe anything from…

The Wonderful AWS World

In May at the Excel arena, AWS hosted their Global summit. We round up the event & evaluate the four customer stories which stood out from the…

Councils back launch of open source library for digital services

Today marks the launch of a community driven repository of shared material where local authorities & partners can collaborate by uploading ...

How to get better at communicating user research findings

User Researcher, Ann Sophie Anderson and Service Designer, Anna Anderson work for Methods. Read their blog on Communicating intangible and…

Why Local Government must share the driving to accelerate transformation benefits

Having worked with numerous local authorities across the country, it is evident that every authority is on a digital journey to transform their…

People, not users

So, I guess we all know that users are people, however, even if this seems pretty banal to you, we sometimes tend to forget and just refer to them as…

Explaining User Research to those outside the ‘Agile bubble’

‘What is it you do again?’ or ‘I know my user better than you!’ Explaining & communicating User Research to the uninformed or dismissive