Methods

Explaining User Research to those outside the ‘Agile bubble’

‘What is it you do again?’ or ‘I know my user better than you!’ Explaining & communicating User Research to the uninformed or dismissive  …


Health and the General Election 2017: Guide to parties' health plans and pledges

Senior Methods Associate and expert in Health Services Improvement, Mark Jennings just produced an Essentials Guide to the parties’ health plans and…


The Winter’s Tale report: the secrets of high-performing A&E teams

The Institute of Healthcare Management has recently partnered with Methods to release its latest report on winter pressures in hospital emergency…


The missing piece in the government digital transformation jigsaw

The National Audit Office’s recent report on digital transformation was a scary document to pick up. You never know how history (or more…


Webinar: delivering capability-led public services

Every organisation delivering a service to users has business capabilities in place – i.e. the combination of people, process, information and…


5 steps to delivering better public sector services

One of Methods Digital’s Directors – and former GDS Transformation Programme Lead – Michael Beaven spoke at the Transforming Public Sector ICT Summit…


You don’t need a CRM. You need a Platform.

Delivery Director David Biden shares his thinking around CRM systems and proposes an alternative view based on his assessment of current developments…


User Research 101

Hello. We’re Ben and Jennifer (or ‘Bennifer’ as we are known here at Methods). We’re part of an expanding team with experience across the public and…


What does 'digital' mean?

Originally, the word digital was used to describe types of signals that could be interpreted as either 1 or 0. Like holding up fingers or digits - as…


Sharing digital capabilities across government

On the 29th December 2015, Ed Vaizey MP asked for input to the Government’s digital strategy. Read the press release here. As thought leaders in the…