Methods

Two years, going on four…reflections of a management consultant

In 2014, after almost nine years working in a variety of roles in local government, I moved into consulting and joined Methods, a significant career…


One man and a baby – taking an agile approach to fatherhood

Joining the estimated 2% of UK fathers that take advantage of shared parental leave was a fantastic experience that I feel has really enriched both…


Explaining User Research to those outside the ‘Agile bubble’

‘What is it you do again?’ or ‘I know my user better than you!’ Explaining & communicating User Research to the uninformed or dismissive  …


Health and the General Election 2017: Guide to parties' health plans and pledges

Senior Methods Associate and expert in Health Services Improvement, Mark Jennings just produced an Essentials Guide to the parties’ health plans and…


The Winter’s Tale report: the secrets of high-performing A&E teams

The Institute of Healthcare Management has recently partnered with Methods to release its latest report on winter pressures in hospital emergency…


The missing piece in the government digital transformation jigsaw

The National Audit Office’s recent report on digital transformation was a scary document to pick up. You never know how history (or more…


Webinar: delivering capability-led public services

Every organisation delivering a service to users has business capabilities in place – i.e. the combination of people, process, information and…


5 steps to delivering better public sector services

One of Methods Digital’s Directors – and former GDS Transformation Programme Lead – Michael Beaven spoke at the Transforming Public Sector ICT Summit…


You don’t need a CRM. You need a Platform.

Delivery Director David Biden shares his thinking around CRM systems and proposes an alternative view based on his assessment of current developments…


User Research 101

Hello. We’re Ben and Jennifer (or ‘Bennifer’ as we are known here at Methods). We’re part of an expanding team with experience across the public and…