Mark Thompson

Why is it important to be a digital Leader?

ND18 – Transform – will be the 18th National Digital Conference, and happens on 21 June: the centrepiece of 5 days of discussion and debate across…


The impact and the role of platform models in UK government

The concept of “Government as a Platform” (GaaP) is coined frequently, but interpreted inconsistently. GaaP is often seen as being about technology…


The missing piece in the government digital transformation jigsaw

The National Audit Office’s recent report on digital transformation was a scary document to pick up. You never know how history (or more…


Webinar: delivering capability-led public services

Every organisation delivering a service to users has business capabilities in place – i.e. the combination of people, process, information and…


It’s the business model, stupid – 3 steps to transform UK public services

The government urgently needs to shift from ‘pipes to platforms’ to realise the benefits of digital disruption. I have long admired entrepreneur…


5 steps to delivering better public sector services

One of Methods Digital’s Directors – and former GDS Transformation Programme Lead – Michael Beaven spoke at the Transforming Public Sector ICT Summit…


Digital government isn’t about user needs – it’s more fundamental than that

Digital government isn’t about user needs – it’s more fundamental than that. The government digital movement needs to come out of startup phase and…


Intelligent public services, digital politics and the paradox of Brexit

The Brexiteers’ vision of direct democracy requires progressive engagement with, and consolidation of, public service models across the continent. On…


National Digital Conference 2016 – Chair’s reflections

As ever, Digital Leaders this year lived up to its unique positioning in the conference circuit as a coming-together of a genuinely cross-sector…


The hidden exploitation of frontline staff by their own administrators

Tax or cuts? It’s a dilemma that has characterised British politics for the past six years, and shows little sign of abating. The public is told that…