Join Nukey Proctor (Methods) and Sadekul Islam (HM Courts & Tribunals Service (HMCTS)) for an exploration of how the Digital and Technology Services department within HMCTS has matured its capability and capacity over the space of four years, at the Modernising Criminal Justice Conference.
During this 30 minute seminar, Nukey and Sadekul will discuss how a government team of eight contracted Service Desk Analysts supporting 18 heritage services, evolved into a blended Civil Servant and Managed Service function supporting over 200+ digital, scalable services across more than 7 portfolios.
They will take you through how HMCTS transformed its Service Desk, Service Operations and Service Tooling – including the implementation of complex integrations to support efficiency and automation – and how it is now looking to the future. All in the midst of significant programmes of Digital Reform, a global pandemic, and a changing economic landscape.
Come over and say hello to us at Stand 18 and see what we are doing at Methods to define and respond to our clients needs to move them to a sustainable future.
Not to be missed! Register now